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Outlook 2003

Course Outlines
Level 1
Course Introduction
1.0 Introducing Outlook
1.1 Starting Outlook
1.2 Getting to Know the Outlook Interface
1.3 Exploring Outlook
1.4 Using the Reading Pane
1.5 Creating New Folders
1.6 Using a Toolbar
1.7 Using Outlook Today
1.8 Using Views
Questions
2.0 Sending Email
2.1 Composing a New Message
2.2 Formatting a Message
2.3 Replying to & Forwarding Messages
2.4 Redirecting Responses Automatically
2.5 Message Options
2.6 Attachments
Questions
3.0 Using Address Books
3.1 Adding & Editing a Contact
3.2 Sending a Message
3.3 Distribution Lists
3.4 Importing & Exporting Address Books
3.5 Displaying Contacts in Various Views
Questions
4.0 Printing in Outlook
4.1 Printing Items in Outlook
4.2 Print Options
Questions
5.0 Cleaning up Outlook
5.1 Deleting Items
5.2 Recovering Deleted Items
Questions
6.0 Getting Help
6.1 Getting Help & Online Help
6.2 Questions
Post Course Exam
Level 2
1.0 Using the Calendar
1.1 Setting Up Your Work Schedule
1.2 Calendar Views & Display Options
1.3 Additional Display Settings
1.4 Other Folders / Shared Calendars
Questions
2.0 Planning Meetings & Appts.
2.1 Creating/Editing and Recurring Appts.
2.2 Setting Appt. Reminders
2.3 Meeting Requests
2.4 Finding an Appointment
Questions
3.0 Using Tasks
3.1 Creating a Task
3.2 Task Request
3.3 Scheduling Time for a Task
3.4 Setting Task Default Options
Questions
4.0 Using the Journal
4.1 Creating a Journal Entry
4.2 Creating Automatic Journal Entries
4.3 Editing a Journal Entry
4.4 Working With Journal Entry Views
Questions
5.0 Using Notes
5.1 Creating & Using Notes
5.2 Configuring & Viewing Notes
Questions
6.0 Organizing Messages
6.1 Using Organize
6.2 Creating Personal Folders
6.3 Moving & Copying Messages
6.4 Automating Your Mailbox
Questions
7.0 Toolbars
7.1 Customizing Toolbars
7.2 Creating a New Toolbar Button
Questions
8.0 Customizing Views
8.1 Creating Custom Views
8.2 Using Views
Questions
9.0 Using Outlook's Anti-Spam Tools
9.1 Enabling Outlook's Junk Email
Questions
10.0 Assigning Delegates
10.1 Delegate Permissions
10.2 Sharing Folders
Post Course Exam
Level 3
1.0 Advanced Mail Message Options
1.1 Automatic Spell Checking
1.2 Creating a Signature in Outlook
1.3 Setting the Default Message Font
1.4 Setting the Default Stationary
Questions
2.0 Finding & Recalling Messages
2.1 Finding Mail Messages
2.2 Using Activities Tab
2.3 Search Folders
2.4 Recalling & Resending
Questions
3.0 Archiving Outlook Data
3.1 Using AutoArchiving
3.2 Retrieving Archived Items
3.3 Disabling AutoArchive
3.4 Setting Archive Properties for Items
Questions
4.0 Public Folders
4.1 Creating a Public Folder
4.2 Public Folder Conversations
4.3 Public Folders
Questions
5.0 Multiple Email Accounts
5.1 Creating Additional Email Accounts
Questions
Post Course Exam
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