Have you unlocked your potential?
Satisfaction Guaranteed.
Here at LearnLocker, we are committed to providing the best possible experience we can. If at any time you are not completely satisfied, we invite you to contact us with your comments and feedback. In addition, you have the right to cancel your membership at anytime. You can even cancel online through our website. Our cancellation policy and terms are covered in detail in the terms and conditions found in the LearnLocker Subscription Membership Agreement.

Career Essentials

Course Outlines
7 Steps to A Lot More Sales Level 1
Course Introduction
1.0 Traditional Definition ~of Marketing
1.1 "Lean" Marketing System
2.0 Company Benefits
2.1 Three Ways to Grow
2.2 Optimize and Leverage
2.3 Marketing Assets
3.0 Step 1: Unique Selling ~Proposition
3.1 Effective USPs
3.2 What is my USP?
3.3 Multiple USPs
3.4 Four Steps
3.5 Handle on USP
4.0 Step 2: USP Integration
4.1 Obstacles
4.2 Checklist
4.3 Qualifying and Presenting
4.4 USP vs Slogan
Level Summary
7 Steps to A Lot More Sales Level 2
Level Introduction
1.0 Step 3: Databased Marketing
1.1 Implementation
2.0 Step 4: Marketing Alliances
2.1 Alliance Examples
3.0 Step 5: Custom Advertising
3.1 Situational Analysis
7 Steps to A Lot More Sales Level 3
1.0 Step 6: Community Relations
1.1 Releases
2.0 Step 7: Direct Marketing
2.1 Direct Marketing Uses
2.2 Direct Marketing Components
3.0 Bonus: Internet Marketing
3.1 Sales Increase
4.0 Implementing the 7 Steps
4.1 Mistakes
5.0 Marketing Assets
5.1 Case Studies
Course Summary
Creativity and Innovation
1.0 The Nature of Creative Thinking
1.1 Creativity--Nature or Nurture?
1.2 Challenging Beliefs
2.0 Developing Your Creativity
2.1 Capturing the WOW Factor
2.2 Getting Creative and Staying There
2.3 Humor and the Creative Process
2.4 Characteristics of Creative Individuals
2.5 Exercise--Connect the Dots
2.6 Exercise--Define Creativity
3.0 Generating Unique Ideas
3.1 Creative Thinking Principles
3.2 Adaptive Creativity Technique
3.3 Benefits of Brainstorming
3.4 Brainstorming Techniques
3.5 Brainstorming Amplifiers
3.6 Guilford/Torrance Analysis
3.7 Idea Validation Techniques
3.8 Techniques of Innovative Environments
Post Course Exam
Customer Astonishment
Course Introduction
1.0 What is Customer Astonishment
2.0 Building a Service Culture
3.0 Customer Service
4.0 Customer Outcome ~Responsibility
5.0 Customer Need Driven
6.0 Customer Satisfaction
7.0 Customer Astonishment
7.1 Concepts
7.2 Personal Commitment
7.3 Pride Factors
8.0 A-C-T
9.0 Customer Communication
10.0 Course Conclusion
11.0 Customer Astonishment Book ~Overview
Course Exam
Decision Making
1.0 Elements of Decisions
2.0 Elements of Problem Solving
2.1 Expanded vs. Focused Views
2.2 Problem Solving Techniques
3.0 Decision Making Techniques
3.1 The Ben Franklin Technique
3.2 Cost & Benefit Analysis
3.3 Pareto Analysis
3.4 Team Involvement
3.5 Achieving Concensus
3.6 The Walt Disney Technique
3.7 Idea Validation Techniques & Exercises
3.8 Validation Exercise
4.0 Course Summary
Post Course Exam
Delegation
1.0 Principles of Leadership
1.1 Three See's of Leadership
1.2 Keys to Effective Coaching
1.3 Building Relationships of Trust
1.4 Benefits of Delegating
1.5 Why We Fail to Delegate
1.6 Creating Motivational Relationships
2.0 Motivation
3.0 Involvement
4.0 Delegation Techniques
5.0 Communication Techniques
5.1 Active Listening
5.2 Non-Verbal Communication
6.0 Delegation Formula
6.1 Delegation Review
6.2 Feedback
Post Course Exam
Leverage
Introduction
1.0 The Archimedes Factor
2.0 Transformation
2.1 Your Organization
2.2 Your Own Core Purpose
2.3 The Five Arenas of Life
3.0 Determination
3.1 Renew Your Goals
3.2 Alignment
4.0 Where You Stand
4.1 Purpose
4.2 Perspective
4.3 Principle
4.4 Partners
4.5 Customers
Conclusion
Course Exam
Organizational Communications
1.0 Course Introduction
2.0 What is Communication?
2.1 Meet Mike
2.2 Communication Components
2.3 Personal Filters
Questions
3.0 Verbal Communication
3.1 Planning Conversation
3.2 I Feel--You Feel
3.3 Don't/Do and Keep Doing
3.4 This or That
Questions
4.0 Non Verbal Communication
4.1 Proximity
4.2 Orientation
4.3 Elevation
4.4 Touch
4.5 Face and Eyes
4.6 Body
4.7 Clothes
4.8 Voice
Questions
5.0 Persuasion
5.1 WIIFM
5.2 Stories/Metaphors and Analogies
5.3 Feel Felt Found
5.4 Self Persuasion
Questions
6.0 Conflict and Anger
6.1 Your Own Anger
6.2 Anger of Others
Questions
7.0 Listening
7.1 Active vs. Reflective
Questions
Post Course Exam
Conclusion
Problem Solving
1.0 People and Problem Solving
1.1 Obstacles
1.2 Expanded vs. Focused Views
2.0 Problem Solving Techniques
2.1 Appreciation
2.2 Drill Down or Why Technique
2.3 Risk Management
2.4 Team Involvement
2.5 Achieving Consensus
2.6 SWOT Analysis
2.7 DMAIC
3.0 Decision Making Techniques
1.0.0 Course Introduction
1.1 Course Overview
1.2 Set Challenging Goals
3.1 Pareto Analysis
Project Management Professional Level 1
PMP Introduction
1.0 Project Definition
1.1 Introduction to Project Definition
1.2 Overview of General Attributes
1.3 Functional Organizations
1.4 Projectized Organizations
1.5 Matrix Organizations
1.6 Project Lifecycles and Process Groups
1.7 Process Groups Detail
1.8 Integration and Scope
1.9 Time, Cost, and Quality
1.10 HR, Communications, Risk, and Procurement Management
2.0 How Projects Start
2.1 How Projects Start
2.2 How Projects Start
2.3 The Project Charter
2.4 Project Charter Inputs
2.5 Project Chater Tools and Techniques
2.6 Project Selection Methods
2.7 Payback Period Calculations
2.8 Dismounted Cash Flows
2.9 Net Present Value
2.10 Charter Tools and Technologies
2.11 Elements of the Project Charter
2.12 The Role of Key Stakeholders
2.13 Preliminary Scope Statement
2.14 Review
3.0 Planning Process Groups
3.1 Introduction to Planning Process Groups
3.2 Inputs to Project Management Plan
3.3 Project Management Plan Tools and Techniques
3.4 Project Management Plan Document
3.5 Scope Management Planning
3.6 Scope Planning Inputs
3.7 Scope Planning Tools and Output
3.8 Scope Definition Tools and Output
3.9 Scope Definition Output
3.10 Scope Statement Components
3.11 Scope Statement Components
3.12 Work Breakdown Structure
3.13 Work Breakdown Structure Outputs
3.14 Review
4.0 Communications ~ Quality and Resources
4.1 Introduction to Communications Quality and Resources
4.2 Communication Plan Inputs
4.3 Communication Plan Tools and Techniques
4.4 Communication Plan Network Models
4.5 Quality Plan Introduction
4.6 Quality Plan Inputs
4.7 Quality Plan Cost of Quality
4.8 Quality Plan Tools and Techniques
4.9 Quality Plan Contributors to Quality Theory
4.10 Quality Plan Contributors
4.11 Quality Plan Tools and Techniques Conclusion
4.12 Quality Plan Outputs
5.0 Procurement ~ and Human Resource Plan
5.1 Introduction to Procurement and Human Resource Plans
5.2 Decision to Procure a Vendor
5.3 Procurement Planning Inputs
5.4 Procurement Planning Tools and Techniques
5.5 Procurement Plan Contract Types
5.6 Procurement Plan Elements
5.7 Procurement Plan Remaining Outputs
5.8 Plan Contracting Inputs
5.9 Plan Contracting Outputs
5.10 HR Planning
5.11 HR Planning Inputs
5.12 HR Planning Tools and Techniques
5.13 HR Planning Outputs
5.14 Plan Contracting Outputs
Project Management Professional Level 2
1.0 Risk Planning
1.1 Introduction to Risk Planning
1.2 Risk Planning Inputs
1.3 Risk Planning Tools, Techniques, and Output
1.4 Risk Planning Output Elements
1.5 Risk Identification Inputs
1.6 Risk Identification Tools and Techniques
1.7 Risk Identification Tools and Techniques
1.8 Risk Identification Diagramming Techniques
1.9 Risk Identification Outputs
1.10 Introduction to Qualitative Risk Analysis
1.11 Qualitative Risk Analysis Tools and Techniques
1.12 Qualitative Risk Analysis Tools and Techniques
1.13 Quantitative Risk Analysis Inputs
1.14 Quantitative Risk Analysis Tools and Techniques
1.15 Quantitative Risk Analysis Outputs
1.16 Risk Response Planning Inputs
1.17 Risk Response Planning Tools and Techniques
1.18 Risk Response Planning Outputs
1.19 Summary
1.20 Risk Planning Processes Exam Topics
2.0 Time Planning
2.1 Introduction to Time Planning
2.2 Activity Definition Inputs
2.3 Activity Definition Tools and Techniques
2.4 Activity Definition Outputs
2.5 Activity Sequencing Inputs
2.6 Activity Sequencing Diagrams
2.7 Activity Sequencing Tools and Techniques
2.8 Activity Sequencing Outputs
2.9 Resource Estimating Inputs
2.10 Resource Estimating Tools and Techniques
2.11 Activity Duration Estimating Inputs and Tools
2.12 Activity Duration Estimating Outputs
2.13 Schedule Development Inputs
2.14 Schedule Development Critical Path Calculation
2.15 Schedule Development Pert
2.16 Schedule Development Resource Leveling and O
2.17 Schedule Development Calculating Slack
2.18 Schedule Development Schedule Development Outputs
2.19 Summary
2.20 Exam Tips
3.0 Cost Planning
3.1 Introduction to Cost Planning
3.2 Cost Estimating Inputs
3.3 Cost Estimating Tools and Techniques
3.4 Cost Estimating Outputs
3.5 Cost Budgeting
3.6 Cost Budgeting Project Funding Requirements
3.7 Summary
3.8 Exam Tips
4.0 Direct and Manage Project ~ Execution Tools
4.1 Introduction
4.2 Direct and Manage Project Execution
4.3 Direct and Manage Project Execution Tools
4.4 Acquire Project Team
4.5 Acquire Project Team Tools
4.6 Develop Project Team
4.7 Motivational Theories
4.8 Request Seller Responses
4.9 Request Seller Responses Outputs
4.10 Select Seller Inputs
4.11 Select Seller Tools
4.12 Contract Lifecycle
4.13 Summary
4.14 Exam Tips
Project Management Professional Level 3
1.0 Completing Executing Processes
1.1 Introduction to Completing the Executing Processes
1.2 Information Distribution
1.3 Information Distribution
1.4 Performing Quality Assurance
1.5 Performance Quality Assurance Concluded
1.6 Summary
1.7 Exam Tips
2.0 Monitor & Control Project Work
2.1 Introduction to Monitoring and Controlling Project Work
2.2 Monitor and Control Project Work Detail
2.3 Configuration Management and Change Control
2.4 Integrated Change Control
2.5 Scope Verification
2.6 Scope Control
2.7 Cost Control
2.8 Cost Control Teams to Memorize
2.9 Earned Value Analysis
2.10 Schedule Control
2.11 Summary
2.12 Exam Tips
3.0 Monitor & Control Proj. Activities
3.1 Introduction to Monitor and Controlling Project Activities
3.2 Quality Control Tools and Techniques
3.3 Quality Control Outputs
3.4 Manage Project Team
3.5 Performance Reporting
3.6 Manage Stakeholders
3.7 Risk Monitoring and Control
3.8 Contract Administration
3.9 Summary
4.0 Project Closure
4.1 Introduction to Project Closure
4.2 Close Project
4.3 Contract Closure
4.4 Professional and Social Responsibility
4.5 Summary
4.6 Exam Tips
Strategic Thinking
Course Introduction
1.0 What is Strategic Thinking
1.1 Strategy vs. Tactics
2.0 Planning Structure ~& Process Overview
2.1 Process
3.0 Analyze
3.1 The Analyzing Process
3.2 Problem Solving
4.0 Strategize
4.1 Strategy Forming Steps
4.2 Strategy Development
4.3 Team Involvement
4.4 Decision Making
5.0 Realize
5.1 Immediacy vs. Long Term
5.2 D.M.A.I.C
5.3 Implementation
5.4 Performing
Post Course Exam
Teams - Enabling Teams
Pre Course Quiz
1.0 Team Empowerment
2.0 Team Fundamentals
2.1 Why Teams?
2.2 The Evolution of Teams
2.3 Groups vs. Teams
2.4 Common Assumptions
2.5 Life Cycles
2.6 Forming
2.7 Storming
2.8 Norming
2.9 Performing
2.10 Adjourning
2.11 Colleagues
3.0 Organizational Environment
4.0 Mistakes that Managers Make
5.0 Establishing the team
5.1 Choosing Team Members
5.2 Team Members vary in...
5.3 Setting Goals
5.4 Team Rewards
5.5 Work Exercise
5.6 Colleagues
5.7 Colleagues Response
6.0 Letting Go
6.1 Best Team Practices
6.2 Time
6.3 The Classic Paradox
7.0 Checking In
7.1 Evidence of Teamwork
7.2 Is the Team Empowered?
7.3 Work Exercise
8.0 Why teams don't work
8.1 Management Interventions
8.2 Intervention Protocol
9.0 Learning Teams
9.1 Characteristics of Learning Teams
9.2 Improvement Process of Discipline
9.3 Benefits of Continuous Learning
9.4 Work Exercise
9.5 Colleagues
9.6 Colleagues Response
9.7 Course Summary
Post Course Quiz
Teams - Team Participation
1.0 Introduction ~to Team Participation
2.0 Team Fundamentals
2.1 Why Teams?
2.2 The Evolution of Teams
2.3 Groups vs. Teams
2.4 Common Assumptions
2.5 Life Cycles
2.6 Forming
2.7 Storming
2.8 Norming
2.9 Performing
2.10 Adjourning
2.11 Colleagues
3.0 Elements of a Successful Team
3.1 Assessment Activity
3.2 Colleagues
3.3 Role of a Good Team Member-Forming Stage
3.4 Role of a Good Team Member-Storming Stage
3.5 Role of a Good Team Member-Norming Stage
3.6 Role of a Good Team Member-Performing Stage
3.7 Role of a Good Team Member-Adjourning Stage
4.0 Listening
4.1 Work Exercise
5.0 Dialog and Skillful Discussion
5.1 Assessment Activity
6.0 Intro to Feedback
6.1 Receiving Feedback
6.2 Giving Feedback
7.0 Feedback Internalization Process
7.1 Feedback Wrap up
7.2 Work Exercise
7.3 Colleagues
8.0 Course Wrap up
Post Course Quiz
Teams - Leading Teams
1.0 Introduction
1.1 What Team Leaders need to know
2.0 Team Fundamentals
2.1 Why Teams?
2.2 The Evolution of Teams
2.3 Groups vs. Teams
2.4 Common Assumptions
2.5 Life Cycles
2.6 Forming
2.7 Storming
2.8 Norming
2.9 Performing
2.10 Adjourning
2.11 Colleagues
3.0 Traits
3.1 Traits Exercise
3.2 Colleagues
4.0 Role of the Team Leader
4.1 Team Leaders Forming
4.2 Team Leaders Storming
4.3 Team Leaders Norming
4.4 Team Leaders Performing
4.5 Team Leaders Adjourning
4.6 Work Assignment
4.7 Colleagues
5.0 Intro to Communication
5.1 Communication Strategies
5.2 Communicating as a Team
5.3 Communication outside of the Team
5.4 Work Assignment
5.5 Wrap up of Communication
6.0 Introduction to Team Meeting ~Protocol
6.1 Meeting Protocol
6.2 Work Assignment
6.3 Colleagues
7.0 Course Wrap up
Post Course Quiz
Teams - Managing Team Conflict
Course Prequiz
1.0 Introduction
1.1 Work Assignment
1.2 Section Wrap Up
2.0 Team Fundamentals
2.1 Why Teams?
2.2 The Evolution of Teams
2.3 Groups vs. Teams
2.4 Common Assumptions
2.5 Life Cycles
2.6 Forming
2.7 Storming
2.8 Norming
2.9 Performing
2.10 Adjourning
2.11 Colleagues
3.0 Symptoms of Team Conflict
3.1 Work Assignment
3.2 Colleagues
3.3 Colleagues Response
4.0 Sources of Conflict
4.1 Member Turnover
4.2 Work Assignment
4.3 Colleagues
4.4 Collegues Responses
5.0 Resolution Process
5.1 Work Assignment
5.2 Colleagues
5.3 Colleagues Response
6.0 Healthy Conflict=Strong Teams
6.1 Successful Team Building
6.2 Listening
6.3 Work Assignment
6.4 Colleagues
6.5 Colleagues Response
6.6 Listening and Team Building
6.7 Dialog and Skillful Decision
6.8 Deep Dialog Protocol
6.9 Skillful Discussion Protocol
6.10 Questions
6.11 Colleagues
6.12 Colleagues Responses
6.13 Alignment
6.14 The Bottom Line
Post Course Exam
Time Management
1.0 Time Managing and Self Mastery
1.1 What can you control
1.2 Managing your priorities
1.3 Clear off the desk and Staying on Task
1.4 Signals of the High Priority Project
1.5 Goal Setting and Importance of Goals
2.0 How to set SMART Goals
2.1 Importance of Goals
2.2 Exercises: Are these objectives SMART?
2.3 Exercises: Question 1
2.4 Exercises: Question 2
2.5 Exercises: Question 3
2.6 Exercises: Question 4
2.7 Exercises: Question 5
3.0 Managing your Time and Stress
3.1 Focusing on the Results
3.2 Focus on the Outcome
3.3 Timeline Task Tracking Technique
3.4 Validation Rules for List Items
4.0 Daily To-Do List & Organizing Daily Tasks
4.1 Why it's important
4.2 The Key Time Needed to Keep on Track
Writing for the Business Professional
Course Introduction
1.0 Getting Started
1.1 Writing Environment
1.2 What to Cover
1.3 Mind Mapping
1.4 Outline Method
1.5 Go with the Flow
Summary
Exercises
Quiz
2.0 Grabbing the Reader
2.1 Be Concise
2.2 Selling It
2.3 Highlighting
2.4 Word Choice
Summary
Exercises
Quiz
3.0 Professionalism in Writing
3.1 Formula
3.2 Letters
3.3 Memos
3.4 E-mail
3.5 Reports
3.6 Grammar
3.7 Proof reading
Summary
Exercises
Quiz
Post Course Exam
Reset Password
Sign In:


You will be sent a link to the Reset Password page. Please note that the link may only be used today.